Contact
Bug reports, feature requests, wiki contributions, or just saying hi — pick a channel that suits you.
Before you write
Z Tools is a small, independent project run by one developer alongside their day job. To make sure your message gets a useful reply, here's a quick guide to which channel does what and what we can (and can't) help with.
We can help with: bugs on this site, incorrect data in the wiki or tools, feature suggestions, translation corrections, sponsorship and partnership enquiries, GDPR / data requests, takedown notices, and general feedback about how Z Tools could be more useful to your alliance.
We can't help with: in-game support (player bans, lost rewards, store purchases, account recovery), recruitment for our own alliance via this address (see the FiR3 page instead), or anything related to other Last Z fan sites we don't run.
Florere Game (the publisher of Last Z: Survival Shooter) operates its own customer support, which is the only channel that can resolve in-game account issues. We have no special access to game accounts, balance changes, or compensation grants.
Best for: bug reports, takedown requests, GDPR enquiries, sponsorship, and anything that needs a written reply. Usually responded to within a few days.
Best for: technical bug reports, open-source projects, and seeing what else we build.
Best for: supporting development with a one-off tip or monthly subscription. Messages attached to Ko-fi donations are also welcome.
The parent studio behind Z Tools. For business enquiries, commercial web development or other commissioned work.
Reporting a problem
The fastest path to a fix is a precise bug report. Vague descriptions ("the calendar doesn't work") get a slow back-and-forth; specific ones get fixed in a single round trip. Please include:
- The page URL — copy it from your browser's address bar.
- What you were trying to do — e.g. “mark a tank mod as complete” or “switch language to Polish”.
- What actually happened vs. what you expected — both halves matter, especially when the issue is a wrong number rather than a crash.
- Browser and device — e.g. “Safari on iPhone 14”, “Chrome on Windows 11”. Mobile bugs are usually different from desktop bugs.
- A screenshot — the whole window, not just the bit that looks wrong. Surrounding context often holds the clue.
For data corrections (a wrong wrench cost, an outdated hero skill, a broken research prerequisite), the in-game screenshot showing the correct value is gold — it lets us fix and verify in one pass.
Contributing content
The wiki, the FiR3 alliance hub, and the tools are all open to community contribution. We're particularly interested in:
- Strategy guides — Capital Clash plays, Glory Wars formations, Vault Master breakdowns, hero builds that work on a specific HQ tier.
- Server-specific intel — rules of engagement, alliance leadership directories, current state of crossovers.
- Translations — we already support 19 languages but content is constantly being added. Native speakers spotting awkward phrasing is hugely useful.
- Screenshots and diagrams — canyon maps, megahive layouts, building unlock chains, anything visual that explains a system faster than text.
Email us with what you have. Contributors get a named credit on whatever they wrote, plus the warm glow of helping the rest of the community.
Response times
This isn't a 24/7 support desk — reply times depend on what else is on. Rough guide:
- Critical bugs (site down, broken tool, lost data): usually same day.
- Standard bugs and data corrections: 2–5 working days.
- Feature requests: replied to within a week, implemented based on broader demand and effort cost.
- Translation corrections: batched and shipped roughly monthly.
- Sponsorship and business enquiries: within a few days.
Business & legal
Z Tools is operated by BD Digital Creations, a UK-based independent studio. For GDPR / UK GDPR data-subject requests, copyright enquiries, takedown notices, press requests or commercial partnerships, use the email address above.
See the Privacy Policy for details on how the site handles personal data, the Cookie Notice for analytics and storage, and the About page for background on who runs the site and how it's funded. Z Tools is a community fan project and is not affiliated with or endorsed by Florere Game.